Shipping and Delivery Policy

Welcome to Mocho!

We are committed to providing you with the best possible shopping experience, including reliable and timely shipping. Below, you'll find all the details regarding our shipping and delivery policies.

Shipping Destinations

We are pleased to offer shipping to customers across India

Standard Shipping: FREE for all orders. Delivery within around 4-8 business days.

Processing Time

Orders are typically processed within 1-2 business days. During peak times, such as holidays or sales events, processing may take an additional 1-2 business days.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your order through our website or directly on the carrier's website.

Lost or Damaged Packages

We take great care to ensure your order arrives safely. If your package is lost or damaged in transit, please contact us immediately at mocho.emart@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.

Returns and Exchanges

If you are not completely satisfied with your purchase, we offer easy returns and exchanges. Please visit our Returns and Exchanges page for more information.